FAQs

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FAQs

We offer nationwide shipping across Pakistan through reliable courier services like TCS. Typically, deliveries take 3-5 business days. For Bridal Wear, delivery times will be confirmed based on your specific requirements and seasonal factors.

We make every effort to accurately represent the colors and styles of our products through high-quality images. However, slight color variations may occur due to lighting, monitor settings, and image processing. We do not accept responsibility for minor color discrepancies.

You can cancel your order before the item is dispatched. Please contact us immediately to cancel your order if it hasn’t been shipped yet.) and PayPal for secure and convenient payments.

Order amendments can be requested within 24 hours of placing your order. Changes requested after 24 hours may be subject to additional charges depending on the adjustments needed.we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location. Please refer to our Shipping Information page for more details.

We currently do not accept returns for online orders unless the item is damaged or defective upon arrival.

If you are not completely satisfied with your purchase, you may exchange it within 7 days of receiving the item. Please visit your nearest Rubina Irfan Clothing store with the original receipt to initiate an exchange. For online orders, contact our customer service team for assistance.

If the size does not fit, you can exchange the item at any Rubina Irfan Clothing store within 7 days of delivery. Don’t forget to bring your original invoice along.

We thoroughly check all items before dispatching them. If you receive a damaged item, please contact us within 7 days of delivery, and we will arrange for a prompt exchange.

We offer several secure payment options for your convenience:can sign up at the bottom of our homepage.

Once your order is dispatched, you will receive a Tracking ID via email and SMS. You can use this ID on the TCS website to track your order: TCS Tracking.

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